What We Collect and Why We Use It
We collect your name, contact details, account credentials and transaction records when you register and make deposits or withdrawals. Payment references from bKash, Nagad and Rocket are stored only long enough to verify your transaction and process your withdrawal request correctly. We do not store your
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mobile wallet PIN or full payment credentials — only the reference numbers our system needs to match your deposit to your account. Device data such as IP address and browser type is gathered automatically to detect unusual login activity and protect your account from unauthorised access.
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We may share data with payment processors and fraud-prevention services strictly to complete your transaction or investigate a dispute — never for marketing purposes unrelated to your account. Data collected from Bangladesh users is handled in accordance with our internal retention schedule; we delete inactive account
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data after a period we review regularly. You may request a copy of the data we hold on you at any time by contacting our support channel. Your use of this platform is subject to local law and eligibility in your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.